The employees of this company was very helpful. Unfortunately was unable to fix my washer due to GE sending the wrong part 5 times. But I would recommend this company still. That had great communication with me and tried to take care of my washer. Very disappointed in GE company though.
We have used P.A.C.E several time over the past couple years and they have been awesome. They explain everything as they do the repair and are always on time and very professional. I would recommend them to anyone.
Somehow I lost my wedding ring in my washing machine and I was devastated! Called Pace in the morning, they were out within a couple hours and THEY FOUND IT! Austin was polite, courteous and knew exactly what to do! Pace is my go to for all things appliance now. Thank you!
Jason was by FAR the best technician I’ve ever dealt in my LIFE, and that’s no exaggeration. Started with him being very communicative on arrival and once at my property was very courteous. He had all the replacement parts with him and almost immediately diagnosed the problem. Be fore I knew it he was almost done and walked me through some tips and tricks on my particular model. The best part; his approach was so friendly and natural I felt like I made a new friend at the end of the service call! I’ll definitely use PACE every time I need a repair and specifically request Jason.
Jason was very friendly, fast, knowledgeable and made an extra effort to clean my dryer and leave the laundry room looking good. I couldn't be happier with his service and pleasant demeanor. A++++ as far as I'm concerned.
From the beginning, Kristina did an amazing job communicating and asking for detail information to help their techs. Then when Bobby showed up, very professional and honest. He is very knowledgeable on his products. Quick to fix our issues. I highly recommend using PACE all your appliance repairs! THANK YOU!!!
This company went above and beyond, they were extremely knowledgeable and did the repair as quickly as possible. I had problems getting the manufacturer to cover parts for my refrigerator and they were there to help meMake sure that happened. 10/10
I have called on P.A.C.E on three occasions. They serviced my washing machine, refrigerator, and dishwasher. Amazing amazing amazing service and good at what they do!!This is truly a honest companies that cares.P.A.C.E will always be my first call when I need service.Thank you Kristina, Bobby, and Jason you are so appreciated🙂
Jason took great care of my washer and dryer that was acting up. Even took some time to educate me on maintaining it myself. Great service! Thanks Jason!
Jason Lamoreaux was my repair technician with P.A.C.E. Appliance. He was friendly, prompt and explained the problem clearly. This is the second time I’ve called on P.A.C.E. for appliance repair. I highly recommend them. Great job!
Excellent service!!!From start to finish, great communications, reasonably priced and work promptly completed.One of the very best service experiences we’ve ever had.Thank you!!!
Jason was so great! Was able to fix it while he was here. The lady who scheduled me was also very awesome! We really appreciate them. Hope we don’t have to but if we do we will 100% be asking for Jason to come out!
From our first call to P.A.C.E. to make an appointment to have our ice maker fixed, I was impressed with the friendly response and quickly scheduled appointment. Bobby Howard called ahead of his appointment and announced exactly when he would arrive. Once here, he went directly to work to diagnose the problem. He informed us along the way of exactly what he was doing and why. He then discussed with us our options for repair. He looked up the parts needed and showed us the cost of each item. I feel Mr. Howard was extremely honest and had our best interest in mind. He wrote out his findings and offered us an email copy. After discussing various appliances with Mr. Howard, I wished that I had consulted him prior to my appliance purchases. I will definitely use PACE service again if needed, and recommend them to all of my friends and family.
From the first call to the company all the way through the service call it was a pleasant experience. I would highly recommend P.A.C.E.!!!!!! Jason was personable and professional!!!
The entire experience from calling to set up an appointment and the technician arriving to repair the dryer was outstanding. Kristina Howard, the dispatcher was so very helpful & pleasant. Jason Lamoreaux, the technician was so professional, knowledgeable and very pleasant. I would highly recommend this company. I’m so happy not having to buy a new dryer!
Just wanted to say Thank you to Kristina for your quick response and amazing customer service. You're a rock star!! A BIG Thanks to Jason who came out and fixed our washer for us. He was great! He dealt with my crazy pup (and me, lol) all while getting the proper parts and fixing our washer. He was on time and always called before he showed up to the house. Very professional and explained everything to me. If anything should happen to our appliances again I will be sure to call P.A.C.E.!!Thank you so much!!Jenkins Family
Jason was amazing. Very professional, knowledgeable, and courteous. Great asset for your business. A big thanks to this company for your prompt service. I didn't have to go a day without my washing machine. Thanks again from a very Happy customer.
If you think customer service is dead, or declining; you have not dealt with P.A.C.E., an owner run appliance repair service. I used them for the first time this week, and I have now found a new repair service. Tyler, their service rep was professional, courteous, and well versed in his trade. Kristina Howard (owner) could not have been more helpful during our phone conversations. Bobby Howard (owner) walked me through exactly what he did and assured me that our refrigerator would be running optimally. I promise you, I’m not a relative; simply a satisfied customer who really appreciates and recognizes genuinely good service (and good people!)
Bobby did an awesome job diagnosing and explaining the problem. Tyler came and did the repair. Repair was done quickly and he waited around to make sure everything was functioning properly. Will definitely use them again if the need ever arises.
Tyler quickly identified the issue; ordered the correct parts, and got our refrigerator back to “like new” condition. Thank you! Saved us from buying a brand new refrigerator!
Repair serviceman, Tyler, was very professional, courteous & answered all my questions. He was also very neat. I will certainly use P.A.C.E. Appliance Repair in the future - from the young lady who initially took my call, to the owner (Bob), to Tyler, I am appreciative.
Austin was very prompt and easy to conversate with while he quickly and efficiently repaired my dryer. If more repair places had the same quality Austin provided then every review would be 5 stars. Will be using them again if any appliances need repaired.
This company is amazing. The best customer service in the repair business that I've found. Jason came out to make the repairs and he was very friendly and got my dryer repaired very quickly. Would 100% recommend P.A.C.E. for any appliance repairs you may need.
Bobby came to my house today to work on a gas stove and a refrigerator. He was filled with a lot of information . He also showed me something about my dishwasher that was very helpful. I would definitely call this company back again. Thank you Bobby .
It is great to have a company like Pace to work with. They are honest and trustworthy. Kristina is super and very efficient. The techs know what they are doing and so very nice. I will recommend them to everyone.
Everyone at PACE was very helpful, prompt and really just very nice. Jason was our repair technician and he was fantastic! Very knowledgeable and professional, and he explained everything before and after the repair. We would definitely recommend both PACE and Jason!
Jason was very professional and knowledge. He diagnosed the problem even before he took the back panel off. He was very thorough. Definitely the go to people for appliance repair.
My LG fridge went out. Sounds familiar? Scott Blankenship, my trusted repair tech, referred me to PACE. I submitted a request online. Kristina texted me back immediately to acknowledge the receipt. When she called, she gave detailed instructions on how to obtain warranty repair from LG and exactly what to expect, which could be a challenging and frustrating process.Bobby did have to come out twice to finish the repair, due to the clogged filter line. The repair was done in August. All in all, they educated me on the LG compressor issue, the repair and best practice to keep my fridge running efficiently. World class customer service. Bravo!
Called P.A.C.E to come out and fix our dryer that had stopped heating. Jason came out and was very quickly able to tell us what the issue was and promptly fixed it in under an hour! Jason was very professional and kind while he was here. Would definitely recommend this service to anyone with appliance issues!
They came out to repair my washer. After taking the time to look it over, the repair man said it would be cost prohibitive to fix it. He advised me not to and to get a new one. He stood to lose over $600 but was honest enough to tell me that might not even fix it, so don’t waste my money! Thank you for your honesty. I would not hesitate to use them again or recommend them to anyone.
Jason was able diagnose and repair my dryer quickly! He was polite, explained the issue, and helped determine whether the dryer was releasing the right air flow. I was extremely impressed with how honest and professional he was, while in our home. I would recommend this company to anyone looking for help with fixing appliances in their house. My dryer sounds normal again!
Jason came out Diagnosed what was going on with my dryer fixed it fast was friendly. If you guys need anything that has to do with washers dryers refrigerators dishwashers I would suggest getting in contact with these people they're really good.
Jason our technician was great!! He was professional, and very thorough. He explained everything and was extremely fast it only took about 30 minutes if that and it was fixed good as new. I will definitely be using them for all appliance repair and would highly recommend.
Super fast and knowledgeable at their trade.Diagnosed the problem in under 5 mns and was out of the house in 10 mns.I will say that they are way more expensive than I would have expected, though.
Bobby was extremely professional and helpful. He diagnosed our freezer/refrigerator repair, ordered parts, and installed. He even left a heavy duty fan for us to use for a few days while we waited for parts. Awesome! In addition, he solved our nasty tasting ice issue with a Brita filter attachment. We have heavy water and this was the remedy. Highly recommend this company.
My repairman was Bobby. He was very friendly and professional. He was able to repair instead of replace the seal on my freezer door. Saving me hundreds of dollars. I would recommend PACE to anyone needing repairs.
Pace Appliance sent repairman to fix my refrigerator (new compressor) he was professional, prompt (even early -he called to see if ok to come early since he had cancellation). He was quick to repair, left no mess, was friendly and my fridge now works Great! Kristina in the office was exceptional at her job and very kind, friendly and efficient! Kudos to Pace Appliance!
PACE was amazing to work with. Kristina was awesome to speak with, she was kind, understanding, and very helpful. She was able to order the new compressor after speaking with her about the issue so that the technician was able to make just one visit in order to complete the project! Bobby arrived on time and was incredibly helpful. He explained everything and then went straight to work. He replaced the compressor quickly and by the time he left he had checked to ensure that the fridge and freezer were cooling two different times. A frustrating situation was thankfully resolved pretty quickly once PACE arrived.
Jason, the technician was a very knowledgeable and polite gentleman. He was vary fast and professional and he fixed my dryer in less than 10 minutes. GREAT JOB. GREAT COMPANY!
Excellent Service!! The repairman got here on time and said our 14 year old refrigerator could not be repaired due to service parts being unobtainable and then proceeded to tell us what we could do to possibly limp along till the best time to buy a new appliance occurred and then waved the service fee!! This is why they get 5 stars!! We will use them again!!
Jason arrive at the house ahead of schedule. Very friendly and fast service. Kristina was friendly and scheduled my issue the same week and I was not expecting that.Such an amazing company!!
I'm so happy to give this review for PACE. From start to finish the entire experience was timely, professional, and friendly. The reminder messages I received from Kristina were so warm and friendly they made me smile. And Billy was so easy to work with and so knowledgeable. I appreciate working with a company I can trust to do a good job. Thanks so much! M.B., St. Peters, MO
They were very quick to call me after LG issued a service request. Already knew what the problem was and ordered extra updated parts in case it was another issue to save a second trip. They communicated very well the entire time since the first contact and the repair was finished when they said it would be. Everyone was very professional and polite. Couldn't be happier to find a group of people who are proud of their work and go way above what I expect from anyone these days. We will definitely send business to them and use pace whenever we need other appliances repaired.
The technician that came out to my house to service my washer was honest and very friendly and transparent. He said for the price that it would cost to fix I was better off buying a new washer he even suggested a locaton. We saved so much money. Highly recomended.
Our technician was Jason and he was great! Super polite, listened to my problems and gave me his best advice based on our situation. Everyone at PACE was polite and professional! I totally recommend 👌
PACE Appliance repair did excellent job on refrigerator ice maker 👌👍. PACE appliance company owner Bobby & Christine is extremely nice!! I’m very happy with their service!!
My new washing machine broke, wouldn't lock so it it could rinse the clothes. Contacted PACE, they were super easy to work great communication and completed work in a great time. We will definitely use them in the future. Great experience all around.
Wow, great experience. I love it when I find "my professional." Bobby isolated the problem right away on both appliances. He was honest enough to recommend replacements rather than costly repairs that would last maybe 5 months. This means he earned less today, but he definitely has a customer for life and one happy to send referrals his way. I also appreciated the efficiency of Kristina's scheduling and timely service. Add an extra star to the rating.
I can't get over how amazing this family owned business is! Kristina was an absolute dream on the phone and Bobby helped diagnose our fridge and oven problems in minutes! The prices we were quoted were thousands less than what we were expecting and I would recommend these guys to everyone I know. My family can't thank them enough!
Everything was great from the customer service to the tech arriving at the house and fixing the fridge. The office helped me get going on the warranty claim through the appliance company, and when Bobby showed up to fix it he had it done in no time and showed me his work and exactly what was going on. I would definitely recommend PACE to anyone and they will be doing all my repairs from now on!
We recently contact P.A.C.E. Appliance Repair to come out and service our refrigerator due to a Samsung defect. Bobby was extremely polite and knowledgeable and was able to get the problem fixed at minimal cost to us. We will be going with P.A.C.E. for all future appliance repairs.
I called Friday morning and Bobby was there Friday evening. By this time, the fridge decided to start working again. He looked it over, checked temperatures and made sure everything was working correctly. He then told us what to watch out for and what preventative measures to take to avoid freezing up the coils again. He didn’t charge for the visit! Very honest and knowledgeable.
The employees of this company was very helpful. Unfortunately was unable to fix my washer due to GE sending the wrong part 5 times. But I would recommend this company still. That had great communication with me and tried to take care of my washer. Very disappointed in GE company though.
We have used P.A.C.E several time over the past couple years and they have been awesome. They explain everything as they do the repair and are always on time and very professional. I would recommend them to anyone.
Somehow I lost my wedding ring in my washing machine and I was devastated! Called Pace in the morning, they were out within a couple hours and THEY FOUND IT! Austin was polite, courteous and knew exactly what to do! Pace is my go to for all things appliance now. Thank you!
Jason was by FAR the best technician I’ve ever dealt in my LIFE, and that’s no exaggeration. Started with him being very communicative on arrival and once at my property was very courteous. He had all the replacement parts with him and almost immediately diagnosed the problem. Be fore I knew it he was almost done and walked me through some tips and tricks on my particular model. The best part; his approach was so friendly and natural I felt like I made a new friend at the end of the service call! I’ll definitely use PACE every time I need a repair and specifically request Jason.
Jason was very friendly, fast, knowledgeable and made an extra effort to clean my dryer and leave the laundry room looking good. I couldn't be happier with his service and pleasant demeanor. A++++ as far as I'm concerned.
From the beginning, Kristina did an amazing job communicating and asking for detail information to help their techs. Then when Bobby showed up, very professional and honest. He is very knowledgeable on his products. Quick to fix our issues. I highly recommend using PACE all your appliance repairs! THANK YOU!!!
This company went above and beyond, they were extremely knowledgeable and did the repair as quickly as possible. I had problems getting the manufacturer to cover parts for my refrigerator and they were there to help meMake sure that happened. 10/10
I have called on P.A.C.E on three occasions. They serviced my washing machine, refrigerator, and dishwasher. Amazing amazing amazing service and good at what they do!!This is truly a honest companies that cares.P.A.C.E will always be my first call when I need service.Thank you Kristina, Bobby, and Jason you are so appreciated🙂
Jason took great care of my washer and dryer that was acting up. Even took some time to educate me on maintaining it myself. Great service! Thanks Jason!
Jason Lamoreaux was my repair technician with P.A.C.E. Appliance. He was friendly, prompt and explained the problem clearly. This is the second time I’ve called on P.A.C.E. for appliance repair. I highly recommend them. Great job!
Excellent service!!!From start to finish, great communications, reasonably priced and work promptly completed.One of the very best service experiences we’ve ever had.Thank you!!!
Jason was so great! Was able to fix it while he was here. The lady who scheduled me was also very awesome! We really appreciate them. Hope we don’t have to but if we do we will 100% be asking for Jason to come out!
From our first call to P.A.C.E. to make an appointment to have our ice maker fixed, I was impressed with the friendly response and quickly scheduled appointment. Bobby Howard called ahead of his appointment and announced exactly when he would arrive. Once here, he went directly to work to diagnose the problem. He informed us along the way of exactly what he was doing and why. He then discussed with us our options for repair. He looked up the parts needed and showed us the cost of each item. I feel Mr. Howard was extremely honest and had our best interest in mind. He wrote out his findings and offered us an email copy. After discussing various appliances with Mr. Howard, I wished that I had consulted him prior to my appliance purchases. I will definitely use PACE service again if needed, and recommend them to all of my friends and family.
From the first call to the company all the way through the service call it was a pleasant experience. I would highly recommend P.A.C.E.!!!!!! Jason was personable and professional!!!
The entire experience from calling to set up an appointment and the technician arriving to repair the dryer was outstanding. Kristina Howard, the dispatcher was so very helpful & pleasant. Jason Lamoreaux, the technician was so professional, knowledgeable and very pleasant. I would highly recommend this company. I’m so happy not having to buy a new dryer!
Just wanted to say Thank you to Kristina for your quick response and amazing customer service. You're a rock star!! A BIG Thanks to Jason who came out and fixed our washer for us. He was great! He dealt with my crazy pup (and me, lol) all while getting the proper parts and fixing our washer. He was on time and always called before he showed up to the house. Very professional and explained everything to me. If anything should happen to our appliances again I will be sure to call P.A.C.E.!!Thank you so much!!Jenkins Family
Jason was amazing. Very professional, knowledgeable, and courteous. Great asset for your business. A big thanks to this company for your prompt service. I didn't have to go a day without my washing machine. Thanks again from a very Happy customer.
If you think customer service is dead, or declining; you have not dealt with P.A.C.E., an owner run appliance repair service. I used them for the first time this week, and I have now found a new repair service. Tyler, their service rep was professional, courteous, and well versed in his trade. Kristina Howard (owner) could not have been more helpful during our phone conversations. Bobby Howard (owner) walked me through exactly what he did and assured me that our refrigerator would be running optimally. I promise you, I’m not a relative; simply a satisfied customer who really appreciates and recognizes genuinely good service (and good people!)
Bobby did an awesome job diagnosing and explaining the problem. Tyler came and did the repair. Repair was done quickly and he waited around to make sure everything was functioning properly. Will definitely use them again if the need ever arises.
Tyler quickly identified the issue; ordered the correct parts, and got our refrigerator back to “like new” condition. Thank you! Saved us from buying a brand new refrigerator!
Repair serviceman, Tyler, was very professional, courteous & answered all my questions. He was also very neat. I will certainly use P.A.C.E. Appliance Repair in the future - from the young lady who initially took my call, to the owner (Bob), to Tyler, I am appreciative.
Austin was very prompt and easy to conversate with while he quickly and efficiently repaired my dryer. If more repair places had the same quality Austin provided then every review would be 5 stars. Will be using them again if any appliances need repaired.
This company is amazing. The best customer service in the repair business that I've found. Jason came out to make the repairs and he was very friendly and got my dryer repaired very quickly. Would 100% recommend P.A.C.E. for any appliance repairs you may need.
Bobby came to my house today to work on a gas stove and a refrigerator. He was filled with a lot of information . He also showed me something about my dishwasher that was very helpful. I would definitely call this company back again. Thank you Bobby .
It is great to have a company like Pace to work with. They are honest and trustworthy. Kristina is super and very efficient. The techs know what they are doing and so very nice. I will recommend them to everyone.
Everyone at PACE was very helpful, prompt and really just very nice. Jason was our repair technician and he was fantastic! Very knowledgeable and professional, and he explained everything before and after the repair. We would definitely recommend both PACE and Jason!
Jason was very professional and knowledge. He diagnosed the problem even before he took the back panel off. He was very thorough. Definitely the go to people for appliance repair.
My LG fridge went out. Sounds familiar? Scott Blankenship, my trusted repair tech, referred me to PACE. I submitted a request online. Kristina texted me back immediately to acknowledge the receipt. When she called, she gave detailed instructions on how to obtain warranty repair from LG and exactly what to expect, which could be a challenging and frustrating process.Bobby did have to come out twice to finish the repair, due to the clogged filter line. The repair was done in August. All in all, they educated me on the LG compressor issue, the repair and best practice to keep my fridge running efficiently. World class customer service. Bravo!
Called P.A.C.E to come out and fix our dryer that had stopped heating. Jason came out and was very quickly able to tell us what the issue was and promptly fixed it in under an hour! Jason was very professional and kind while he was here. Would definitely recommend this service to anyone with appliance issues!
They came out to repair my washer. After taking the time to look it over, the repair man said it would be cost prohibitive to fix it. He advised me not to and to get a new one. He stood to lose over $600 but was honest enough to tell me that might not even fix it, so don’t waste my money! Thank you for your honesty. I would not hesitate to use them again or recommend them to anyone.
Jason was able diagnose and repair my dryer quickly! He was polite, explained the issue, and helped determine whether the dryer was releasing the right air flow. I was extremely impressed with how honest and professional he was, while in our home. I would recommend this company to anyone looking for help with fixing appliances in their house. My dryer sounds normal again!
Jason came out Diagnosed what was going on with my dryer fixed it fast was friendly. If you guys need anything that has to do with washers dryers refrigerators dishwashers I would suggest getting in contact with these people they're really good.
Jason our technician was great!! He was professional, and very thorough. He explained everything and was extremely fast it only took about 30 minutes if that and it was fixed good as new. I will definitely be using them for all appliance repair and would highly recommend.
Super fast and knowledgeable at their trade.Diagnosed the problem in under 5 mns and was out of the house in 10 mns.I will say that they are way more expensive than I would have expected, though.
Bobby was extremely professional and helpful. He diagnosed our freezer/refrigerator repair, ordered parts, and installed. He even left a heavy duty fan for us to use for a few days while we waited for parts. Awesome! In addition, he solved our nasty tasting ice issue with a Brita filter attachment. We have heavy water and this was the remedy. Highly recommend this company.
My repairman was Bobby. He was very friendly and professional. He was able to repair instead of replace the seal on my freezer door. Saving me hundreds of dollars. I would recommend PACE to anyone needing repairs.
Pace Appliance sent repairman to fix my refrigerator (new compressor) he was professional, prompt (even early -he called to see if ok to come early since he had cancellation). He was quick to repair, left no mess, was friendly and my fridge now works Great! Kristina in the office was exceptional at her job and very kind, friendly and efficient! Kudos to Pace Appliance!
PACE was amazing to work with. Kristina was awesome to speak with, she was kind, understanding, and very helpful. She was able to order the new compressor after speaking with her about the issue so that the technician was able to make just one visit in order to complete the project! Bobby arrived on time and was incredibly helpful. He explained everything and then went straight to work. He replaced the compressor quickly and by the time he left he had checked to ensure that the fridge and freezer were cooling two different times. A frustrating situation was thankfully resolved pretty quickly once PACE arrived.
Jason, the technician was a very knowledgeable and polite gentleman. He was vary fast and professional and he fixed my dryer in less than 10 minutes. GREAT JOB. GREAT COMPANY!
Excellent Service!! The repairman got here on time and said our 14 year old refrigerator could not be repaired due to service parts being unobtainable and then proceeded to tell us what we could do to possibly limp along till the best time to buy a new appliance occurred and then waved the service fee!! This is why they get 5 stars!! We will use them again!!
Jason arrive at the house ahead of schedule. Very friendly and fast service. Kristina was friendly and scheduled my issue the same week and I was not expecting that.Such an amazing company!!
I'm so happy to give this review for PACE. From start to finish the entire experience was timely, professional, and friendly. The reminder messages I received from Kristina were so warm and friendly they made me smile. And Billy was so easy to work with and so knowledgeable. I appreciate working with a company I can trust to do a good job. Thanks so much! M.B., St. Peters, MO
They were very quick to call me after LG issued a service request. Already knew what the problem was and ordered extra updated parts in case it was another issue to save a second trip. They communicated very well the entire time since the first contact and the repair was finished when they said it would be. Everyone was very professional and polite. Couldn't be happier to find a group of people who are proud of their work and go way above what I expect from anyone these days. We will definitely send business to them and use pace whenever we need other appliances repaired.
The technician that came out to my house to service my washer was honest and very friendly and transparent. He said for the price that it would cost to fix I was better off buying a new washer he even suggested a locaton. We saved so much money. Highly recomended.
Our technician was Jason and he was great! Super polite, listened to my problems and gave me his best advice based on our situation. Everyone at PACE was polite and professional! I totally recommend 👌
PACE Appliance repair did excellent job on refrigerator ice maker 👌👍. PACE appliance company owner Bobby & Christine is extremely nice!! I’m very happy with their service!!
My new washing machine broke, wouldn't lock so it it could rinse the clothes. Contacted PACE, they were super easy to work great communication and completed work in a great time. We will definitely use them in the future. Great experience all around.
Wow, great experience. I love it when I find "my professional." Bobby isolated the problem right away on both appliances. He was honest enough to recommend replacements rather than costly repairs that would last maybe 5 months. This means he earned less today, but he definitely has a customer for life and one happy to send referrals his way. I also appreciated the efficiency of Kristina's scheduling and timely service. Add an extra star to the rating.
I can't get over how amazing this family owned business is! Kristina was an absolute dream on the phone and Bobby helped diagnose our fridge and oven problems in minutes! The prices we were quoted were thousands less than what we were expecting and I would recommend these guys to everyone I know. My family can't thank them enough!
Everything was great from the customer service to the tech arriving at the house and fixing the fridge. The office helped me get going on the warranty claim through the appliance company, and when Bobby showed up to fix it he had it done in no time and showed me his work and exactly what was going on. I would definitely recommend PACE to anyone and they will be doing all my repairs from now on!
We recently contact P.A.C.E. Appliance Repair to come out and service our refrigerator due to a Samsung defect. Bobby was extremely polite and knowledgeable and was able to get the problem fixed at minimal cost to us. We will be going with P.A.C.E. for all future appliance repairs.
I called Friday morning and Bobby was there Friday evening. By this time, the fridge decided to start working again. He looked it over, checked temperatures and made sure everything was working correctly. He then told us what to watch out for and what preventative measures to take to avoid freezing up the coils again. He didn’t charge for the visit! Very honest and knowledgeable.